CupiDuoCupiDuoBack to home

— Terms & conditions

The agreement.

Last updated: 2026-02-19

These Terms govern your use of CupiDuo — the web application and related services operated by STUDIOOOHWOW KFT. ("we", "us"). By creating an account you accept these Terms.

1. The service

CupiDuo is a relationship-companion app. It offers AI-generated advice, weekly plans, mood and partner-rating tracking, an optional cycle calendar, and a marketplace of partner-curated experiences. Features may evolve; we will not materially reduce paid features without notice.

2. Who can use CupiDuo

You must be at least 18 years old and able to enter a binding contract in your country of residence. The service is intended for personal, non-commercial use.

3. Your account

Keep your password confidential. You are responsible for activity under your account. Notify us at privacy@cupiduo.com if you suspect unauthorised access.

4. AI guidance is not professional advice

CupiDuo's suggestions are generated by AI and informed by patterns you log (love language, cycle phase, mood, ratings). They are not medical, psychological, legal, or financial advice. If you are struggling with your mental or physical health, please consult a qualified professional. Cycle predictions are statistical estimates — they are not contraception and should not be used as such.

Possible sensual content. When at least one partner's love language is Physical Touch, their interests suggest an appetite for intimacy, or the user enables the optional "Sensual suggestions" toggle in Settings, CupiDuo may include tasteful, suggestive, or sensual gestures in the daily advice (e.g. a slow embrace, an evocative note, an invitation to a massage). The tone is always consent-first, never explicit, never pornographic, and never coercive. The Sensual suggestions toggle is only shown to users who confirm they are 18 or older; you can turn it off at any time in Settings → Sensual suggestions → Off.

5. User content

Anything you log (mood notes, ratings, to-do items, wishlist, cycle history) belongs to you. You grant us a non-exclusive, royalty-free licence solely to host and display it as part of the service. We do not sell your content. Aggregated, fully anonymised statistics may be used to improve product recommendations.

6. Pairing & shared data

When you pair with a partner, they will see the rating you give them, mutual streak data, and (where applicable) your cycle calendar. Wishlist items, mood journal entries, and to-do ideas remain private to you. You can unpair at any time from Settings; doing so stops future sharing but does not retroactively erase past entries already visible to your former partner.

7. Subscriptions & billing

CupiDuo offers a 7-day free trial followed by an optional paid subscription processed by Stripe. Prices are displayed inclusive of applicable VAT. Renewal is automatic at the end of each billing period (monthly or annual, whichever plan you chose) until you cancel from Settings → Subscription. Cancellation takes effect at the end of the current paid period — you keep access until then and we do not refund unused days on a pro-rata basis.

Trial behaviour. The trial starts the moment you register and ends 7 calendar days later. You may end the trial early from Settings to start your paid subscription immediately. We may offer a one-time trial extension at our discretion (e.g. via a coupon or in-app prompt); accepting it does not change the cancellation rules above.

Coupons & promotional credits. Coupons may grant a discount, a free trial extension, or a free seat for a partner. Coupons are non-transferable, single-use unless stated otherwise, and may be revoked if abused.

Automated invoicing (Hungary). Where required by Hungarian tax law, paid invoices are issued automatically through our partner Billingo Zrt. and emailed to the address on your account. You consent to receive invoices in electronic form.

Refunds. Refunds are at our reasonable discretion. If something is clearly broken or you were double-charged, write to privacy@cupiduo.com and we'll review case-by-case.

EU 14-day right of withdrawal. By starting to use the digital service immediately after subscribing, you agree that the 14-day right of withdrawal under Directive 2011/83/EU is waived for the digital content already delivered.

8. Marketplace & pocketed offers

Listings on the marketplace are provided by independent merchants. CupiDuo is not a party to any booking, claim, or transaction you arrange with a merchant and does not guarantee their offerings, stock availability, or pricing accuracy.

Pocketed offers. When you "pocket" a merchant offer you unlock a personal claim that you can present to the merchant in exchange for the advertised discount. The claim is held in your account until the merchant marks it acknowledged or you remove it. CupiDuo does not process the underlying payment; the discount is honoured directly by the merchant under their own terms. Disputes (refund, no-show, quality) should be resolved with the merchant; we will assist where reasonably possible.

9. Data retention & deletion

We keep your account data for as long as your account is active. When you delete your account from Settings → Account, your personal profile, mood logs, ratings, wishlist, and cycle history are removed within 30 days. Billing records, invoices, and fraud-prevention logs may be retained longer where required by tax, accounting, or anti-fraud law (typically up to 8 years in Hungary). Aggregated, fully anonymised statistics may be retained indefinitely.

10. Acceptable use

Don't use CupiDuo to harass, threaten, defame, or unlawfully harm anyone (including your partner). Don't attempt to reverse-engineer the service, scrape data, or circumvent rate limits. We may suspend or terminate accounts that violate these rules.

11. Termination

You can delete your account at any time from Settings or by emailing us. We may suspend or terminate your account on reasonable notice for material breach, fraud, or where required by law. On termination, paid services end at the close of the current billing period.

12. Liability

To the maximum extent permitted by law, our aggregate liability for any claim arising out of these Terms is limited to the amount you paid us in the 12 months preceding the claim. We do not exclude liability for fraud, gross negligence, or anything that cannot be excluded under EU consumer law.

13. Governing law & disputes

These Terms are governed by the laws of the country where STUDIOOOHWOW KFT. is established, subject to any mandatory consumer protections of your country of residence. EU consumers may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

14. Changes

We may update these Terms; the "Last updated" date marks the revision. Material changes will be announced in the app at least 30 days before they take effect. Continuing to use the service after that date means you accept the new Terms.